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Communication 201
Perfecting this essential skill

In this experiential workshop, participants will learn how to develop, strengthen and polish their communication skills, including:
- How to identify the objective of communication
- Understanding the difference between one-way and two-way communication
- The importance of tapping into non-verbal communication
- Recognizing the impact of personal communication style and how to shift it when necessary
- How communication affects your image in the workplace
- The role of listening in effective communication
- Employing four essential communication skills: efficiency, diplomacy, tact, professionalism
Who Should Attend:
Professionals at all levels who want to become more effective communicators.
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